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SAMPLE REPORTFormat demonstration — actual client data is confidential

Elevator Health Assessment Report

Hydraulic Elevator — Commercial Building

Assessment Type
Comprehensive On-Site Evaluation
Report Includes
Score, Findings, Lifecycle, Photos, Recommendations
Delivery
Within 48 hours of assessment

Overall Reliability Score

62out of 100
Fair — Attention Needed

This elevator scored 62 out of 100 on our reliability index. The unit is operational but shows several indicators of deferred maintenance and component wear that require attention within the next 6–12 months to prevent service interruptions.

Mechanical Condition
58
Safety Compliance
75
Door Operation
52
Control System
68
Hydraulic System
55

Technician Summary

This hydraulic elevator is operational but shows normal wear for its age with several components approaching end of service life. The door operator is exhibiting intermittent hesitation consistent with worn rollers and misaligned tracks. The hydraulic fluid shows contamination and the pump motor is running hotter than spec. We recommend addressing the door system and hydraulic service within 90 days to avoid unplanned shutdowns.

— Senior Field Technician, Consolidated Elevator Co.

Risk Findings

3 findings — 1 high, 2 medium
HIGH

Hydraulic Fluid Contamination & Pump Overheating

Hydraulic fluid sample shows particulate contamination above acceptable threshold (ISO 18/16/13). Pump motor surface temperature measured above manufacturer spec during normal operation. Continued operation risks pump seizure and potential fluid leak.

RECOMMENDEDImmediate hydraulic fluid flush and filter replacement. Pump motor inspection and thermal testing.
TIMELINEWithin 30 days
MEDIUM

Door Operator — Worn Rollers & Track Misalignment

Landing door rollers show 60–70% wear. Car door track has lateral misalignment causing intermittent hesitation on close cycle. Current condition is causing nuisance callbacks and will worsen under continued use.

RECOMMENDEDReplace landing door rollers (all floors). Realign car door track. Lubricate door operator chain.
TIMELINEWithin 60–90 days
MEDIUM

Controller — Aging Relay Board with Intermittent Fault Codes

Controller relay board is original equipment past its expected service life. Logged 14 fault codes in the past 90 days, primarily leveling timeout and door zone faults. Board is no longer manufactured; replacement parts are sourced from refurbished stock only.

RECOMMENDEDController board replacement or full controller modernization recommended given age.
TIMELINEWithin 6 months

Equipment Lifecycle Analysis

ComponentAgeExpected LifeRemainingCondition
Hydraulic Pump & Motor28 yrs25–30 yrs0–2 yrsPoor
Controller / Logic Board28 yrs20–25 yrsPast lifeCritical
Door Operator15 yrs20–25 yrs5–10 yrsFair
Landing Door Rollers8 yrs8–12 yrs0–4 yrsFair
Hydraulic Cylinder & Plunger28 yrs30–40 yrs2–12 yrsFair
Safety Devices (buffers, safeties)7 yrs15–20 yrs8–13 yrsGood
Cab Interior & Fixtures11 yrs15–20 yrs4–9 yrsGood
Hydraulic Fluid7 yrs5–7 yrsOverduePoor

Photo Documentation

Controller CabinetMEDIUM
Controller Cabinet

Relay-based controller showing original equipment. Visible aging on relay contacts and wiring harness.

Hydraulic Cylinder BaseHIGH
Hydraulic Cylinder Base

Oil seepage visible at cylinder base seal. Contamination on pit floor consistent with slow hydraulic fluid leak.

Door OperatorMEDIUM
Door Operator

Belt-driven door operator showing wear on drive belt and pulleys. Motor mounting shows minor corrosion.

Machine Room / HPUMEDIUM
Machine Room / HPU

Hydraulic power unit and machine room overview. GAL controller panel visible at right. Floor shows evidence of minor fluid accumulation.

Car Operating PanelPASS
Car Operating Panel

Original COP with aging button fixtures. Capacity placard present. Stop switch and door open/close buttons functional.

Guide ShoesMEDIUM
Guide Shoes

Guide shoe gibs showing significant wear — cracking and delamination visible. Replacement recommended to prevent rough ride and rail damage.

All photos are taken during the on-site assessment and provided in both the digital report and printed summary. Actual client reports include additional photos specific to the findings identified.

Maintenance Recommendations

1Immediate (0–30 days)
Hydraulic fluid flush and filter replacement
Pump motor thermal inspection and load testing
2Short-Term (30–90 days)
Replace all landing door rollers
Car door track realignment and lubrication
Controller fault code diagnostic and relay cleaning
3Medium-Term (3–6 months)
Controller modernization (full replacement recommended)
Hydraulic pump motor replacement (if thermal test fails)
4Capital Planning (1–5 years)
Full elevator modernization (hydraulic to MRL traction conversion)
Cab interior refresh

Modernization Forecasting

Phase 1
Near-Term Repairs

Hydraulic service, door system, controller diagnostics. Keeps unit operational and reduces failure risk.

Phase 2
Controller Modernization

Full controller replacement. Resolves fault codes, improves reliability, extends unit life 10–15 years.

Phase 3
Full Modernization Option

Hydraulic-to-traction conversion. Eliminates hydraulic maintenance, reduces energy use 40%, qualifies for rebates.

Capital Planning Note

Your actual report will include a prioritized capital expenditure forecast based on the specific findings from your elevator's assessment. This helps property managers and HOA boards plan reserve fund contributions and avoid unexpected repair costs.

Recommended Service Plan

Recommended: Protection Plan (Silver)

Given the current condition of this unit — particularly the hydraulic and door system findings — we recommend the Protection Plan. This provides monthly preventive maintenance plus annual parts and labor coverage, which will cover the door roller replacement and hydraulic service identified in this report.

Monthly preventive maintenance visits
Priority 24/7 emergency response
Annual repair coverage for parts and labor
Quarterly condition reporting
Proactive component replacement scheduling
Dedicated senior technician assignment

Why Not Essential Maintenance?

The Essential plan covers preventive maintenance only — it does not include repair parts or labor. Given the active findings on this unit, the Protection Plan's repair coverage will pay for itself within the first service cycle.

Next Steps

1Review this report with your board or ownership group
2Schedule a follow-up call to discuss service plan options
3Authorize immediate hydraulic service (Finding #1)
4Enroll in Protection Plan to cover door and controller work
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Consolidated Elevator Co. · Licensed & Insured · Serving Southern California Since 1969

Consolidated Elevator

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